User roles and permissions

Scafflinq uses role-based access so each team member only sees what they need. Your role controls what you can access in the Web Portal and what you can manage within the company account.

Roles in Scafflinq

Admin

Best for: Owners, directors, office admins

• Full access to company resources
• Can manage users/team members
• Can access billing & invoices
• Can use web + mobile apps

Manager

Best for: Project managers, operations managers

• Oversight access (day-to-day management visibility)
• No billing access
• No user management (can’t invite/manage users)
• Can use web + mobile apps (with restrictions)

Supervisor

Best for: Site and project supervisors

• Same access as a Manager
• Can be assigned as the supervisor on a project. Their name and email are then added to the project's toolbox talks and incident reports, and they receive the PDFs.
• No billing access
• No user management
• Can use web + mobile apps

Inspector

Best for: On-site field staff

• Performs inspections and on-site work
• Mobile app only
• Blocked from web portal login

Web access matrix

Notes

• Inspectors can’t log in to the Web Portal, so all Web Portal pages are restricted for Inspectors. They can view the Scaffold Register in the mobile app for the projects they’re assigned to.
• Invoices are under Settings > Invoices, which only Admins can open.

Settings access

These are the sub-pages under Settings:

*Managers may see read-only or hidden sections for Company Info depending on what’s enabled in your account.

Which role should I assign?

• Assign Inspector to anyone doing inspections on-site (mobile-only).
• Assign Supervisor to site or project supervisors, so they can be named on projects and receive toolbox talks and incident reports.
• Assign Manager to people who need oversight across projects but shouldn’t manage billing/users.
• Assign Admin only to trusted people who must manage team members and billing.